Need help with Steps? Email us and we will get back to you as soon as we can.
ananotori@gmail.com Send EmailHow to Contact Us
- Email ananotori@gmail.com with your device model, iOS version, and a short description of the issue.
- In the app, open Settings → Questions & Feedback to send feedback from inside Steps.
- Include screenshots or screen recordings when they help explain the problem.
Frequently Asked Questions
- Is Steps a step counter or fitness tracker?
- No. Steps is a task and logging app. It does not count your daily steps and does not read Apple Health data.
- What is an Event?
- An Event is a personal behavior you can check in to repeatedly, such as reading, exercise, or study. It is not a calendar appointment or scheduled meeting.
- What is an Account?
- An Account is a personal category inside Steps that stores Effort Points from your tasks and Events. It is not a bank account, wallet, or real-world financial account.
- What are Effort Points?
- Effort Points are an in-app planning metric that reflects the effort behind your actions. They have no cash value and cannot be exchanged for money.
- What are Rewards?
- Rewards are goals you define for yourself. You redeem them with Effort Points or conditions you set. They are not cash prizes, gift cards, or real-world assets.
- What is Lifetime Access?
- Lifetime Access is a one-time in-app purchase that permanently unlocks the Full Version. There is no subscription, renewal date, or recurring charge.
- How do I restore my purchase?
- Open the Lifetime Access page in Settings and tap Restore Purchases. Use the same Apple ID you used for the original purchase. Steps does not require a separate login account.
- What is included in the free version?
- The free version includes core task, Event, Account, and Reward features with these creation limits: 1 Account, up to 2 Events per Account, and 1 Reward. Shortcuts remain free. Home Screen widgets require Lifetime Access.
- Does Steps sync across devices?
- Yes, optionally. If you enable iCloud for Steps on your devices, your data syncs through your Apple iCloud account. iCloud is not required to use the app.
- Why is my widget showing a lock screen?
- Home Screen widgets are part of the Full Version. After you unlock Lifetime Access, add or refresh the widget again. Tap the widget to open the purchase page if you still need to unlock.